Privacy policy

Privacy Policy

Information Collection by The House of Hoor

  • At The House of Hoor, we highly value your online privacy and security concerns when you visit and shop on our website.
  • We are committed to safeguarding your provided information from misuse.
  • If you have any questions about our privacy and security policy, please feel free to contact us as we appreciate your feedback and continually strive to enhance our services to meet your requirements.

Collection of Information

  • The House of Hoor collects essential information necessary to fulfill your requests, including your:
    • Name
    • Mailing address
    • Email address
    • Phone number
  • We gather this information during product or gift certificate purchases and when you subscribe to email notifications.
  • Your card information is solely required when you place an order and is submitted with the highest level of encryption for utmost safety.

Use of Collected Information

  • Our primary purpose for collecting information is to process orders, manage shipping, and provide customer service.
  • For instance, we may contact you to update you on your order’s status, share shipping information, or clarify any inquiries you may have.
  • We also utilize this data to enhance our products, services, website content, and navigation.

Security Measures for Online Shopping

  • We prioritize the security of your online shopping experience. When placing orders or accessing your account information, we employ secure socket layer (SSL) technology.
  • SSL encrypts all data you input before it’s transmitted to us, ensuring your information remains confidential.
  • We protect all customer data against unauthorized access, maintaining data accuracy and appropriate information usage.
  • We employ up-to-date Internet security methods and technologies to prevent unauthorized access.

SSL Technology

  • When you make an online purchase, you’ll notice a solid key or a locked padlock icon in the lower right corner of your browser window.
  • This icon signifies that your transaction session is secure through Secure Socket Layer (SSL) technology.
  • We do not store or retain your card information; it’s directly passed to the payment gateway for processing through SSL encryption.

Changes in policy

You acknowledge that this Privacy Policy is part of the User Agreement and you unconditionally agree that using this Site signifies your assent to our Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Site. Your visit and any dispute over privacy is subject to this policy and the User Agreement, including limitations on damages. We reserve the right to change the terms of use and this Privacy Policy, at any time. We will post any changes so that you are always aware of our policy. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.

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